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• Webinar: Achieve Release & Deployment Process Excellence with BMC Remedy ITSM

  By Shomit Mitra on January 5, 2012 - As part of BMC’s Business Services Management (BSM) strategy, the Release Management module that is included with BMC Remedy Change Management includes built-in... [+]

  ITIL V3 best practices to track and man Read more
  bmc itsm       deployment management       itil release management       itil v3 bmc       itsm       release management process

• ITIL v3 Mapping with BMC Solutions

  By Shomit Mitra on April 8, 2011 - The webinar on ITIL V3 mapping with BMC tools will describe how all the phases of ITIL are mapped with the available BMC tools so that organizations can have a clear... [+]

  idea how they can integrate busine Read more
  bmc remedy tool       bmc solution mapping       itil software       itil tools       ITSM software       itSM Solutions       itsm tool

• Canadian North Airlines Chooses Remedyforce from BMC Software for IT Service Desk

  By aharsch on December 1, 2011 - Comprehensive service desk solution enables IT service desk and support anytime, anywhere, from any device ... [+]

  Read more
  change management       help desk       IT asset management       ITAM       itil       itsm       SaaS       service desk

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• MetricEdge - Business Intelligence for BMC Remedy ITSM 7 and SRM

  By Shomit Mitra on November 24, 2011 - Which Business Intelligence Tools are you currently using or considering? If you are currently using a BI Tool, are you satisfied with it? ... [+]

  Read more
  Analytics       BI reporting tool       BI solutions       bmc remedy itsm       bmc remedy srm       business intelligence       dashboards       reports

• BMC BSM - Automate the Service Management System (Webinar)

  By Shomit Mitra on July 13, 2010 - This webinar is meant to give an outlook as to "How does the integration of Monitoring, Notification and Ticketing systems can help an organization to Automate... [+]

  the Service Management system" Read more
  bmc bsm       itsm       patrol       service automation       webinars

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• How To: Upgrade TO BMC Remedy ITSM 7.6 (Webinar)

  By Shomit Mitra on April 28, 2010 - Find Out By Attending Free Webinar. The attendees will hear the best approach for upgrading from BMC Remedy IT Service Management versions 5, 6, 7 or 7.5 to version... [+]

  7.6. Last day for Registration.... Read more
  

• Upgrading to BMC Remedy ITSM 7.6 (Webinar)

  By Shomit Mitra on April 21, 2010 - Learn how the leading suite of IT service management applications delivers added value in process optimization to reduce the cost of support, reduce risk of change,... [+]

  and deliver superior customer satis Read more
  BMC       itsm 7.6       remedy       Upgrade

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• Preserving Customizations with Overlays & Custom Objects in AR System 7.6.04: Deep-dive Session

  By Shomit Mitra on February 9, 2012 - Deep-dive session on Preserving Customizations with Overlays and Custom Objects in AR System will describe why we need to go for Overlay, using Best Practice Conversion... [+]

  Utility (BPCU) Read more
  action request system 7.6.04       bmc remedy ar system       bpcu       itsm       itsm upgrade       overlay

• Control-M Advantage (Webinar)

  By Shomit Mitra on September 26, 2011 - See how Control-M helps you to save your major IT operational cost and get all your questions answered in this Webinar. ... [+]

  Read more
  control m scheduler       it job scheduling       itsm bsm       workload automation

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• Preserving Customizations with Overlays & Custom Objects in AR System 7.6.04

  By Shomit Mitra on April 28, 2011 - Preserving Customizations with Overlays and Custom Objects in AR System will describe how we can customize the AR System objects so that customizations will not... [+]

  be lost while future upgrades. Read more
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